The language of apology without accountability is also its own form of dishonesty.
Sincerity and authenticity in copy
If you’ve ever had to get sign off on a press release from a non-communications leadership team, you have probably played strikeout bingo. The red pen has deleted many a ‘delighted’, ‘strength to strength’, and ‘game-changing’. There are many, many more, that give us...
Me, on See it. Say it. Sorted. and public information messaging
According to this Prolific North piece, "See it. Say it. Sorted." is one of the most successful public information campaigns of all time. Really? Apparently so. According to this, “Since the campaign’s launch in 2016, reports to British Transport Police’s 61016 text...
Sorry not sorry – The corporate apology
Us Brits are becoming globally renowned for failing to deliver sincere and effective corporate apologies.
Charitable words – Social media and organisational communication
Recognising the potential benefits and risks involved as well as having a well-thought-out social media strategy is essential
Complex climate conversations
I know it’s supposedly a very British thing, but I have honestly never had so many conversations about the weather, and up until extremely recently I don’t think I’d ever had a conversation with friends/family about what temperature we all have the thermostat on. Is...
Wronging writing
I’m pretty confident that even the most word-shy man on the street knows about basic writing conventions. There are some basic rules. There are some basic formats. You know, for example, that you wouldn’t (in UK English) send an email to Dear Wroe (ie Dear...
Climate Change is not the X Factor
The tone around climate change has to change. Less X Factor and Eurovision next time please. And there will be a next time.
Pick’n’mix is not a strategy
So, two years on, and I can’t help but think we’re now in the most confusing time comms wise and there’s been some stiff competition this past 24 months.
Tackling Covid 19 misinformation – Go Viral
I am not a gamer. I am not a conspiracy theorist. I am not a spreader of falsehoods. I don’t even generally tend to click when I see something specifically clickbaity BUT I found this Go Viral Game fascinating, eye-opening and a bit scary. The home page says “GO...