Language is fluid and subjective—what irks one person might delight another. Still, there’s something cathartic about naming and shaming the words that make you cringe.fd
Inside-out comms
Your customers are not your employees. Well, in some cases they might be, but as a general rule, especially when it comes to comms they are distinct and disparate. Why am I telling you this? I’m seeing an increasing number of external comms full of internal comms. By...
Sorry not sorry – The corporate apology
Us Brits are becoming globally renowned for failing to deliver sincere and effective corporate apologies.
Grab a brolly…
I can remain both fascinated and a tad confused by the language of weather
Words to avoid in 2024
But in the business of business, you need to keep on top of trends and make your offering as clear as possible. And if you can’t – then hire a copywriter who can.
Overly complex copy – why?
Imaging getting a brief of ‘make this as difficult as possible’? If it was a brief for an escape room, a maze or a crossword then maybe. But not in the world of copywriting. I can only imagine that overly complex was definitely part of the brief for whoever did the...
Shingles knows what now?
Let’s look at health-related copywriting. A telly ad I didn’t understand has prompted me to write about it. I’m talking about that shingles ad. “Get to know shingles because shingles knows you.” I think it says. I’ve seen it loads of times and yet I still have no idea...
What’s in a name
Telly ads normally make me glaze over and zone out, but the latest/current one from Hyundai caught my ear. The entire ad was about how we’ve all been pronouncing the name wrong. I don’t know how long Hyundai has been around or why they chose now to do this (though...
The Train Guy and plain English
Let’s talk about trains! I’m kidding. Seriously who needs to read another word on trains and whether they are running, packed, cancelled, non-existent, etc? No, when I say trains I’m talking about The Train Guy. If you are unfamiliar, The Train Guy is a character from...
Climate Change is not the X Factor
The tone around climate change has to change. Less X Factor and Eurovision next time please. And there will be a next time.