by Deborah | Apr 17, 2020 | Behaviour, Communications, Content, Crisis management, Language, Perception, Social media, Twitter
I know I bang on about plain English, direct communications and making things simple but this situation we are in now – a global public health pandemic – reinforces this five hundredfold. The situation is a conspiracy theorists wet dream. I’d like to think I...
by Deborah | Sep 9, 2019 | Behaviour, Communications, Content, Crisis management, Perception, Twitter
What do the words grab bag mean to you? My first thought is a giant bag of crisps or sweets placed by the till in a shop. Just me? On Sunday (8 September) tweets started to appear using #grabbag. A competition to win a giant bag of crisps? Nope. They were tweets from...
by Deborah | Aug 30, 2018 | Communications, Content, Copywriting, Perception, Twitter
I saw an online ad today for an upcoming event. A charity do, for a worthy cause, with a celeb host. The host’s name was spelled wrong. My finger hovered over telling them and quickly hovered away. “Don’t be that person” my inner pedant voice said. Experience tells me...
by Deborah | Mar 8, 2017 | Ethics, Marketing, Perception
By Deborah Wroe It was World Book Day last week. If you are a parent this event could not have passed you by. And if you are on social media – ditto. Feeds were full of cute images of children in fabulous costumes. World Book Day is a wonderful celebration of the...
by Deborah | Apr 24, 2014 | Branding, Perception
By Deborah Wroe I’ve been searching in vain for the name of a local restaurant I briefly worked in way back when. I’ve asked on Twitter and Facebook, my mum has been in the library and the local archives place, and so far nothing nada, nish, except there are now a...
by Deborah | Mar 7, 2012 | Communications, Content, Copywriting, Perception, Tone of voice
By Deborah Wroe Have you seen the film Happy Feet? I love it…penguins dancing and singing, what’s not to love? In this Warner Bros animation every penguin has a unique song, a heartsong which they use to attract a mate. Poor Mumble, a penguin chick from parents of...
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